Volunteer Coordinator

Lighthouse is seeking an enthusiastic, detail-oriented self-starter to become its next Volunteer Coordinator. The Volunteer Coordinator oversees all activities related to volunteers and in-kind donations for the organization, which serves over 4,000 young people and their families each year. The Volunteer Coordinator plays a critical role in ensuring Lighthouse’s programs have the volunteer and material resources they need to best serve their clients. This is a full-time position with competitive salary and benefits.

The Volunteer Coordinator is a member of Lighthouse’s Development Team, which is responsible for driving growth of donated revenue through a comprehensive fundraising program that meets and exceeds annual and long-term financial goals. This position works closely with members of the Development Team in a supportive environment dedicated to advancing the organization’s mission: to empower young people and families to succeed through a continuum of care that promotes healing and growth.

Essential Functions:

• Determines the volunteer needs of Lighthouse’s programs, events, and activities.
• Actively recruits volunteers and responds to all inquiries regarding volunteer opportunities.
• Conducts a thorough volunteer intake and onboarding process and ensures the best match between the interests of the volunteer and the needs of the organization.
• Provides training for volunteers and employees to work effectively and appropriately with one another.
• Maintains current and accurate volunteer records within the CRM and regularly provides reports on key metrics.
• Coordinates all in-kind donations, including actively soliciting needed items, managing the warehouse inventory and space, and distributing items to programs.
• Leads the planning and implementation of Lighthouse’s annual Happy Holidays Gift Drive.
• Coordinates the efforts of the Lighthouse Young Professionals Committee and actively engages its members.
• Promotes and represents the agency at corporate and community events, volunteer fairs, outreach programs, meetings, and other gatherings and creates and prepares presentations as needed or requested.

Qualifications:

• Bachelor’s degree in relevant discipline. Coursework or degree in non-profit management preferred.
• At least one year of professional work experience.
• Professional training or certification in volunteer coordination preferred.
• Proven volunteer recruitment and/or supervisory experience preferred.
• Strong interpersonal skills sufficient to inspire and work effectively with diverse groups of people.
• Strong oral and written communications skills, which include the ability to write and speak persuasively.
• Excellent project management skills with proven ability to strategize, prioritize, and organize to meet goals and deadlines.
• Ability to exercise sound judgement and professional discretion.
• Demonstrated proficiency with technology, including database entry and all Microsoft Office products (or comparable systems). Experience with donor software such as Raiser's Edge preferred.

Why Work with Lighthouse Youth & Family Services:

• Rewarding career - make a difference in the lives of youth!
• Top Workplace 2023 (https://www.lys.org/lighthouse-youth-family-services-named-a-winner-in-enquirers-2023-top-workplaces-award/)
• Work for a diverse, seasoned, and well-respected agency with engaged leadership team
• Recovery Friendly Workplace
• Ability to work remotely for some roles.
• Competitive pay based on licensure/education.
• Generous Paid Time Off (23 days prorated based on hire date) and Other Paid Leave Options (Holidays, FMLA, Bereavement and Parental Leave)
• Medical, dental, vision, including company paid life and long-term disability insurance.
• 401k Retirement Plan including company match (up to 6%)
• Tuition Reimbursement and Student Loan Reimbursement Benefit
• Department of Education’s Loan Forgiveness Program
• Employee Assistance Program
• Engaging Wellness Program
• Referral Bonus Program
• Licensure renewal reimbursement; paid training and professional development opportunities
• Ability to obtain internal supervision towards increased licensure.
• Paid assistance with obtaining Trauma-Informed Care certification.
• Business casual/casual dress

Join a winning organization with a great culture and work environment, and have a rewarding career that impacts the lives of youth and families!  Find all open positions at www.lys.org/careers