Specialist, People Experience

You are a champion of race equity, committed to ensuring all children succeed regardless of race, socioeconomic status or zip code. You are an extremely detail-oriented, hands-on, well-rounded HR professional looking to make an impact on a small, but mighty, People Experience (PX) team. You own the processes for effective People Operations. You thrive in an environment where you build strong relationships by understanding organizational needs and owning tactical processes to enable your colleagues to do their best work. You move forward in a thoughtful, detail-oriented manner. You are a tech-savvy, critical thinker, skilled at building strong relationships across the organization through credibility, dependability and excellent work product.

Specialist, People Experience

About StriveTogether
StriveTogether is a national movement with a clear purpose: helping every child succeed in school and in life from cradle to career, regardless of race, ethnicity, zip code or circumstance. We work to break down barriers, change systems and improve outcomes with the Cradle to Career Network, made up of nearly 70 communities across the country. StriveTogether provides resources, best practices and processes to give every child every chance for success.

The StriveTogether team is passionate, talented and dedicated to achieving our mission. We seek and value all kinds of diversity and work hard to eliminate inequities in ourselves, our organization and our communities. Our goals are bold, so we support each other to try new things, have tough conversations and push for change. As we work, we share learning and progress, use data to make decisions and celebrate our wins.

About you

You are a champion of race equity, committed to ensuring all children succeed regardless of race, socioeconomic status or zip code. You are an extremely detail-oriented, hands-on, well-rounded HR professional looking to make an impact on a small, but mighty, People Experience (PX) team. You own the processes for effective People Operations. You thrive in an environment where you build strong relationships by understanding organizational needs and owning tactical processes to enable your colleagues to do their best work. You move forward in a thoughtful, detail-oriented manner. You are a tech savvy, critical thinker, skilled at building strong relationships across the organization through credibility, dependability, and excellent work product.

About the position

Reporting to the Vice President, People Experience, the Specialist, People Experience owns the people operations processes for the organization. This includes HR administration, compliance & reporting, offboarding, employee relations, policy and development, employee communication, performance management, training and development, and DEI support. This person will build relationships across the organization by ensuring each person receives prompt, accurate support and team member data is kept up-to-date in all systems. Data integrity and attention to detail is crucial in this role. The Specialist will use data to identify gaps in our people operations processes and make proposals for continuous improvement. 

Responsibilities and duties

HR Administration

• Maintain employee records and ensure accuracy and compliance.
• Manage benefits administration, including enrollment and addressing employee inquiries.
• Help manage HRIS (Human Resources Information System) and other HR-related software.
• Support HR policies and procedures implementation and updates.

Compliance, Documentation, and Reporting

• Ensure that new employees complete all required forms and documentation, including I-9, tax forms, and benefits enrollment
• Maintain accurate and organized records of new hire paperwork
• Stay current on employment laws and regulations to ensure compliance
• Prepare HR-related reports and documentation
• Support audits and compliance reviews as necessary

Offboarding

• Coordinate and conduct exit interviews to gather feedback from departing employees
• Ensure a smooth offboarding process, including the return of company property

Employee Relations

• Serve as the primary point of contact for employees seeking assistance with workplace concerns or conflicts
• Conduct confidential investigations into employee complaints or grievances and provide recommendations for resolution
• Mediate and facilitate conflict resolution between employees, teams, or departments

Policy Development and Compliance

• Stay current on labor laws and regulations to ensure the organization's policies and practices remain compliant
• Collaborate with HR leadership to develop, update, and communicate company policies and procedures
• Assist in the implementation and enforcement of HR policies and practices

Employee Communication

• Develop and maintain open channels of communication with employees to foster positive working relationships
• Provide guidance on employee rights, benefits, and responsibilities
• Assist in employee communication initiatives and campaigns

Performance Management

• Assist in performance management processes, including tracking and follow-up for performance reviews
• Participate in performance improvement plans and disciplinary actions as needed
• Ensure fairness and consistency in performance-related matters 

Training and Development

• Assist in the development and delivery of training programs related to employee relations and conflict resolution
• Provide guidance and support to managers and supervisors on handling employee relations matters

Diversity, Equity, and Inclusion (DEI)

• Champion DEI initiatives and ensure a diverse and inclusive workforce
• Collaborate with HR and management to create and maintain a culture of inclusion and belonging
• Engage in REDI-culture work

Qualifications and skills

• Bachelor's degree in Human Resources, Business Administration, or a related field (preferred)
• At least two years of proven HR/People Operations experience required
• Strong knowledge of HR policies, procedures, and best practices
• PHR or SHRM-CP certification desired
• Excellent interpersonal and communication skills
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Detail-oriented and highly organized
• Proficiency in HRIS, Microsoft Office Suite, and Google Suite required. ADP Workforce Now and Asana preferred
• Problem-solving and decision-making abilities
• A passion for creating a positive work culture and supporting employee growth
• Embodiment of our values: Community, Courage, Curiosity, Equity, Progress and Results
• Approximately 10-15% travel required

Position details

This is an exempt position with a salary range of $55,000 - $82,000(min - max) StriveTogether offers competitive salary and benefits, commensurate with experience and skills. This position will work out of our headquarters in Cincinnati, Ohio.

Benefits, perks and flexibility

Time Away

• Sick, vacation, personal, floating holiday/wellness day, bereavement, jury duty
• 11 paid company holidays and a paid winter break the last week of December
• Paid parental leave
• Paid sabbatical after seven years of employment
• Paid time off to vote
• Caregiver time off

Benefits

• Medical and dental plans
• 100% paid vision, short-term and long-term disability and basic life insurance.
• $2,500 annual HSA contribution for users of high-deductible health care plans
• Cellphone and internet stipend
• Competitive retirement plan with automatic employer contribution and match
• Professional development
• Employee Assistance Program

Perks

• Remote work opportunities available
• Choice of Mac or PC for your work computer
• Birthday gift card
• DeskPass access (community desk and meeting room options for remote team members)
• Company credit card for internal expenses

Perks at our Cincinnati headquarters

• Employer paid parking
• Hybrid work model with two work-from-home days each week
• Rooftop deck
• Snacks and beverages
• Dog friendly office

Applications and cover letters are due by Friday, November 17, 2023. Apply here.

StriveTogether provides equal opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, physical or mental disability status, genetics, protected veteran status, sexual orientation, domestic partnership status, gender identity or expression or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, transfer, leaves of absence, compensation and training.