Program Manager, Family Support Network

United Way of Greater Cincinnati has an immediate opening for a Program Manager to develop, manage and provide direct supervision for the Family Success Network, coordinating the day-to-day responsibilities for the Community Collaborations to Strengthen and Preserve Families grant funded project. This includes convening advisory groups, monitoring progress of sub-recipients, collecting performance measures and working with evaluation staff to conduct continuous quality improvement and evaluation, as well as prepare reports. 

United Way of Greater Cincinnati (UWGC) has an immediate opening for a Program Manager to develop, manage and provide direct supervision for the Family Success Network, coordinating the day-to-day responsibilities for the Community Collaborations to Strengthen and Preserve Families grant funded project. This includes convening advisory groups, monitoring progress of sub-recipients, collecting performance measures and working with evaluation staff to conduct continuous quality improvement and evaluation, as well as prepare reports. 

Key Areas of Responsibility: 

• Supervising and/or coaching Family Coaches, monitoring progress of project throughout the designated county area
• Collecting performance measures and working with third-party evaluator to conduct project evaluation, as well as preparing reports
• Conducting weekly supervision and/or training with the Family Coaches 
• Developing a program manual
• Engaging families utilizing a strengths-based approach, where the Program Manager will gather an understanding of the families’ unique needs, provide information and referrals to local services as needed/requested by the family, explain the tenets of the program and the services available, and assess the families’ need for and willingness to engage in additional, more intensive services
• Convene and facilitate meetings amongst collaborative members
• Collaborate with evaluation staff to facilitate and support the completion of the updated needs and resource assessment for the project
• Facilitate and support the development and implementation of grant activities through coordinating services with local implementation partners
• Monitor local implementation partners through quarterly progress reports and monthly site visits
• Provide technical assistance to local implementation partners, which also includes any needed trainings and coordination
• Submit regular programmatic and fiscal reports to the Administration for Children and Families, Youth and Families – Children’s Bureau, as well as to other identified partners requesting data
• Represent the Ohio Children’s Trust Fund at any required national and local trainings and meetings
• Actively engage with family and child serving systems, including attendance at community meetings, such as Family and Children First Council
• Provides Tier II and Tier III services, as needed
• Serve as point of contact for the project for the Ohio Children’s Trust Fund

Minimum Qualifications: 

• Bachelor’s degree in social work/counseling, or related field; Master’s and licensed social worker preferred
• 5-10 years of relevant experience, providing services to families or children, including prevention or treatment related to child abuse and neglect
• Current training and/or credentials, or will receive training and/or credentials upon hiring, for the following programs: Triple P Positive Parenting, evidence-based parenting programs, Motivational Interviewing, Strengthening Families Protective Factors Framework, Ohio’s Practice Profiles, Ohio’s Keeping Children Safe
• Demonstrated experience working within systems to remove barriers for families seeking services, and arrange interagency meetings designed to coordinate services and ensure effective collaboration
• Experience referring families to services (substance abuse, mental health, housing and childcare, etc.) within their local community and identifying, engaging and providing services to families with identified risk
• Preferred experience administering the universal screening tools 
• Experience ensuring data collection and documentation is consistent with rules and regulations as prescribed by both applicable state and federal laws and policies
• Valid state issued driver’s license and automobile insurance
• Position hours – workday is 7.5 hours typically between 8:30 a.m. – 4:30 p.m., Monday through Friday; however, schedule may vary to provide occasional support of evening and Saturday meetings.

COMPETENTCIES:

• Excellent verbal and writing skills
• Interpersonal Skills – Engaging, Builds Relationships
• Measurable Impact – Achievement Oriented
• Technology Proficient; Effective with computer software, proficient in Microsoft, experience with virtual platforms (i.e., Skype, Zoom, Microsoft Teams), able to travel and work remotely within Hamilton, Clermont and Brown counties  
• Preferred experience with data entry and/or data entry software
• Organizational/Strategic Planning, Negotiation and Facilitation Skills

Applicants should apply by Tuesday, August 30, 2022, via the link below:

https://jobapply.page.link/Hv1uG

UWGC is an Equal Opportunity Employer Committed to Diversity, Equity and Inclusion