Pantry Operations Leader

Lead the operations of the food pantry programs, supervise and coordinate pantry assistants and volunteers. Responsible for procurement, budgeting, quality control, and reporting.  This is a full-time position.

Reporting Relationships

Position Reports to: Director of Facilities and Maintenance 

Positions Supervised: Pantry Assistants

About IPM Food Pantry

Join our team in a new 12,000 sq. ft. food pantry and distribution center.  IPM continues to be forward thinking in our vision to create a thriving, food-secure community.  We operate a Choice Food Pantry, a Drive Through Pantry and a number of innovative programs to serve our neighbors in need. Make an impact that will be felt for future generations – be part of a prominent and growing organization.  We cherish our volunteers, teammates, community partners and the neighbors we serve. 

Position Responsibilities

• Food Pantries
  • Maintain food inventory by placing orders with vendors, purchasing food and non-food items.
  • Monitor inventory and food orders to ensure supplies are available. Pick up and plan for storage and movement of donated and purchased pantry provisions.
  • Oversee and implement food pantry policies and procedures. Ensure compliance with government regulations and health codes. 
  • Prepare and manage annual pantry budget. Design, prepare, and analyze monthly reports on food distribution, clients served, in kind donations, and other relevant reports.  Adhere to internal controls requirements.
  • Support and supervise volunteers during open pantry and mobile pantry hours; coordinate group volunteers.
  • Support, train, and supervise pantry assistant(s).
  • Pick up and plan for storage and movement of both donated and purchased pantry provisions.
  • Oversee food pantries by ensuring a welcoming atmosphere and well-organized operations.
  • Oversee and administer client database and registration of clients.
  • Monitor equipment performance, coordinate required maintenance and service.
  • Manage relationship with Freestore Foodbank; develop and maintain relationships with referral agencies.
  • Oversee operational efficiencies and best practices for pantry activities. Identify and implement creative enhancements to the program.
  • Supervise and coordinate daily operations, including stocking, filing, and data entry, sanitary conditions.

Qualifications

Education/Certification:    

• Bachelor’s degree in operations, culinary science or related field preferred.

Experience:

• One to three years food pantry, operations, warehousing or related experience is preferred

Required Skills and Abilities:

• Demonstrated experience in food pantry operations. Ability to develop and lead programs. Ability to train and motivate volunteers.
• Ability to interact with staff and the public in a professional manner and maintain confidentiality. Extraordinary customer service skills.
• Ability to develop systems and processes that build organization, staff, and volunteer capacity. Budget-management skills.
• High level of integrity and initiative. Ability to independently set priorities and multi-task; flexibility; detail-oriented.
• Strong written and oral communication skills; extraordinary customer service skills.
• Ability to think creatively and innovatively.
• Strong time management, organizational, and problem-solving skills.
• Proficiency in Microsoft Office platforms.
• A valid driver’s license and ability to travel to mobile food pantries and collaborating partners.
• Ability to lift up to 50 pounds.
• Hours may be on Saturday or in the evenings for specific events

Intent and Function of Position Descriptions

All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. In accordance with the American with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made with may pose serious health or safety risks to the employee or others or which impose undue hardships as deemed appropriate. Job descriptions ore not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.