Operations and Marketing Manager

Oversight of the United Way of Warren County’s day-to-day operations, including marketing strategies, event management, and volunteer & donor relationships. This position requires strong organizational, leadership, relational, and communication skills. 

CORE RESPONSIBILITIES

Daily Operations & Strategy

• Work with Executive Director and Finance Manager to determine the future vision, strategies, and programs of United Way of Warren County.

• Analyze internal operations and identify areas for process improvement and enhancement.

• Assume a leadership role in projects and opportunities, when feasible, that promote the success and growth of the organization.

• Collaborate with Executive Director to design, develop and implement strategies and procedures that align the short and long-term mission and vision of the United Way of Warren County.
• Support in the management of fundraising and campaign software.

• Build and maintain trusted relationships with customers, clients, partners, community leaders, and stakeholders.

• Represent United Way of Warren County at community events, professional gatherings, and civic functions.
• Support the administrative functions of the office, as needed.

Marketing

• Design and distribute a quarterly e-newsletter to supporters, donors, and key
• Manage social accounts.
• Lead monthly marketing meetings to determine organizational marketing strategy.
• Utilize success stories, impact statements, news, and special event details from partner agencies, campaign accounts, and other partners for use in UWWC promotions.
• Work with an outside contractor to ensure website content is consistent with industry standards and United Way
• Provide year-round recognition and acknowledgement to supporters, donors, and key stakeholders via e-newsletters, social media, and other platforms.

Event Management

• Facilitate Annual Campaign Kickoff Event.
• Plan and implement, with inputs from relevant staff, the annual meeting, kickoff, and other special events.
• Provide logistical set-up and support for special events.

Campaign Management

• Own a portfolio of campaign accounts, overseeing volunteers (employee campaign coordinators) in campaign activities and events.

• Build relationships with volunteers (employee campaign coordinators) through email, phone, and face to face meetings and trainings.
• Lead individual campaign kickoffs at partner organizations.
• Work with Executive Director on Volunteer Resource Center activities for current and prospective volunteer groups.
• Assist with implementation and management of an annual fundraising plan.

QUALIFICATIONS

• Bachelor’s degree in a related field.
• Proficient in the use of Microsoft Office (specifically Word, Excel, Power Point, Outlook).
• Highly organized with attention to detail; ability to work both independently and in a team; coordinate multiple, diverse projects; manage timelines and meet deadlines.
• Strong interpersonal skills; is personable, outgoing, and can build relationships with staff, volunteers, and community leaders.
• Willingness to learn and grown within the organization.
• Strong commitment to serving the community.