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Director of Product Program

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Position
Director of Product Program
Type
Full-time
Organization
Girl Scouts of Western Ohio
Location
Cincinnati, Ohio
Job Summary

As a member of the Senior Leadership Team, the Director of Product Program will lead and execute a council-wide business skill development program for four locations (Cincinnati, Dayton, Lima & Toledo) while meeting established programmatic and revenue goals. This position will serve as direct leader for a small product program team including a communications manager, two program managers and a specialist that will execute the sales programs in each of our service locations. The ideal candidate must be data-driven and comfortable manipulating large reports, analyzing data and using insights to respond to sales performance. Previous demonstrated experience in a management role responsible for benchmarking, forecasting, projections and setting overall sales strategy for large-scale events or high-volume programs is required.  This role requires collaboration with multiple departments, both council-wide and national including information technology, marketing & communications and product operations. Success in this role requires strong interpersonal skills, data analytics, effective communication, innovative thinking and customer orientation.

Job Description

Girl Scouts of Western Ohio has a fantastic opportunity to join our team as the Director of Product Program! This position will provide strategic leadership and direction for our annual signature product programs - Girl Scout Cookies and Fall Product. Our product programs annually offer more than 28,000 girls in our council the opportunity to become entrepreneurs, leading their own product programs and marketing efforts to reach their goals and raise money for their local troops! From beloved Girl Scout brand cookies to dark chocolate sea salt caramels, our product programs provide Girl Scouts with a leadership experience that helps each girl build courage, confidence and character.

As a member of the Senior Leadership Team, the Director of Product Program will lead and execute a council-wide business skill development program for four locations (Cincinnati, Dayton, Lima & Toledo) while meeting established programmatic and revenue goals. This position will serve as direct leader for a small product program team including a communications manager, two program managers and a specialist that will execute the sales programs in each of our service locations. The ideal candidate must be data-driven and comfortable manipulating large reports, analyzing data and using insights to respond to sales performance. Previous demonstrated experience in a management role responsible for benchmarking, forecasting, projections and setting overall sales strategy for large-scale events or high-volume programs is required.  This role requires collaboration with multiple departments, both council-wide and national including information technology, marketing & communications and product operations. Success in this role requires strong interpersonal skills, data analytics, effective communication, innovative thinking and customer orientation.

ESSENTIAL FUNCTIONS:

  • Lead the overall development of council wide product program business plans that positions the council to address local and national trends, aligns with organizational priorities and meets council programmatic and revenue goals.
  • Implement management plans and systems to ensure the annual Girl Scout Cookie and Fall Product programs meet council program revenue goals, including forecasting, benchmarking, reporting, training, inventory management and payment processes.
  • Manage and monitor the product program team, business plan and budget ensuring the department meets projected revenue and expenses.
  • Provide leadership and oversight for all marketing and communication plans, ensuring that it meets the needs of all audiences, especially Girl Scout volunteers, families, girls and the public.
  • Ensure the Girl Scout Cookie and Fall Product Program plans are implemented, working across departments to engage troops to achieve the revenue goal and provide a quality Girl Scout Leadership Experience.
  • Create and develop easy to use processes, resources and training that increase service unit and troop volunteer engagement in the Girl Scout Cookie and Fall Product Programs in each region.
COMPTENCIES:
  1. Marketing Skill
  2. Project Management
  3. Data Management and Analysis
  4. Innovative Thinking
  5. Organizational Operations
REQUIRED EDUCATION AND EXPERIENCE:
  • Bachelor’s degree or equivalent work experience in the areas of business, marketing and management. Minimum of two years’ experience organizing and directing complex multi-faceted functions in marketing, sales and event planning or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities.
  • Minimum of two years of experience directly managing a team of staff and/or volunteers.
  • Ability to work evening hours and weekends when necessary. 
  • Ability to work in a team environment committed to contributing to the organizational goals.
SUPERVISORY RESPONSIBILITY:
This position is responsible for supervising the product program team, 3-4 roles which include manager and coordinator roles. 

POSITION TYPE/EXPECTED HOURS OF WORK:
This is a full-time position.  The days of work are primarily Monday through Friday, but evening work is frequent and occasional weekend work may be required. Hours of work will vary, depending on the support required by service units and time of year.  Work schedules are flexible but will be approximately 40-45 hours/week. 

BENEFITS:
Compensation starts at $63,000 and includes a full benefits package.

PERKS:
  • Ability to build your skills and grow your career
  • Supportive environment for learning and development.
  • Flexibility for work/life balance
  • Opportunity for hybrid teleworking arrangement
  • Medical, dental, vision, accident, life insurance, and more!
  • 401K- 100% match up to 5% salary
  • 1 week off between Christmas and New Years
  • 17 days PTO
  • 6 days sick time
  • A high-achieving and fun team
  • Casual dress code


Plus, we work to maintain the best environment for our employees where people can learn and grow with the company. We strive to provide a collaborative, creative environment where everyone feels encouraged to contribute to our processes, decisions, planning, and culture.
Diversity, Equity, Inclusion, and Belonging (DEIB)

We are proud to be an equal opportunity employer dedicated to pursuing and hiring a diverse workforce and are committed to creating an inclusive environment for all. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. GSWO is an EEO/Minority/Female/Disability/Veteran employer.

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