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Data Analyst, Advancement Services

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Position
Data Analyst, Advancement Services
Type
Full-time
Organization
Miami University
Location
Oxford, Ohio
Job Summary

The Data Analyst responsibilities include full lifecycle analysis from requirements gathering, data extraction, visualizations and providing business insights using Tableau or other visualization tools, while maintaining a robust reporting structure for University Advancement and partners. They will assist with training on visualization tools and data loading tools for University Advancement employees. This position will manage incoming data requests on an internal and external level. The Data Analyst will also support data quality by supporting strategic data quality efforts, data augmentation and data maintenance projects.

Job Description

Job Description

The Data Analyst responsibilities include full lifecycle analysis from requirements gathering, data extraction, visualizations and providing business insights using Tableau or other visualization tools, while maintaining a robust reporting structure for University Advancement and partners. They will assist with training on visualization tools and data loading tools for University Advancement employees. This position will manage incoming data requests on an internal and external level. The Data Analyst will also support data quality by supporting strategic data quality efforts, data augmentation and data maintenance projects.

 

Duties:

  • Manage, monitor and fulfill ad hoc data requests both internally and externally for informational and communication purposes
  • Interpret data, create visualizations for presentations, analyze results and create insightful reporting for Advancement departments
  • Collect data from internal, vendor and external sources and collate that information into precise visualizations in Tableau or other visualizations tools
  • Evaluate project requirements and provide appropriate periodic or real time solutions for end user analysis
  • Investigate and interpret trends and patterns and communicate those patterns to executive staff
  • Create and maintain reporting standard processes and documentation to ensure data relevance and timeliness of reporting
  • Maintain data quality standards with regular maintenance of existing databases and collection of new datasets and periodically eliminate obsolete data
  • Act as liaison between Advancement and vendors that provide database augmentation
  • Execute database augmentation projects
  • Work with management to prioritize projects and end user requirements
  • Locate and define new process improvement opportunities
  • Monitors maturity model for data integrity to provide constant improvement initiatives for the improvement of data quality
  • Tracks tasks and progress using task management tools
  • Perform other related duties as required or assigned

 

Minimum Qualifications:

  • Bachelor's degree

 

Preferred Qualifications:

  • Experience with Blackbaud Fundraising Performance Management
  • Experience with Anthology/Imodules communications management
  • Experience with Ellucian Banner ERP and Banner Advancement Module
  • Background in data integrity or data governance models
  • Experience with data tools such as Tableau, Oracle Analytics Server, and Microsoft products
  • Experience managing a medium to large task list and meeting deadlines

 

Preferred Knowledge, Skills, and Abilities:

  • Demonstrated verbal and written communication skills; including communicating with technical and non-technical clients, and with clients and staff at all organizational levels
  • Customer service skills; including diplomatically, patiently, and successfully handling complaints, problems, questions, and suggestions
  • Ability to work with business data and mailing/communication data

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