Assistant Director of Development, Annual Giving, MU

The Assistant Director of Development, Annual Giving will advance the mission of Miami University by planning, organizing, and implementing strategies to increase the level of engagement and financial commitment of alumni and friends through telephone, electronic and personal solicitation. Particular emphasis will be given to securing philanthropic support for the university’s Annual Fund through a comprehensive phone, email, and text solicitation strategy.

The Assistant Director of Development, Annual Giving will advance the mission of Miami University by planning, organizing, and implementing strategies to increase the level of engagement and financial commitment of alumni and friends through telephone, electronic and personal solicitation. Particular emphasis will be given to securing philanthropic support for the university’s Annual Fund through a comprehensive phone, email, and text solicitation strategy.

Miami University is a public university founded in 1809. With its close proximity to the city of Cincinnati, coupled with a nationally recognized excellence in undergraduate education, there is a significant opportunity to increase all measures of support from alumni, friends, and corporate and foundation partners. As the university looks to embark upon its next comprehensive campaign, a robust and high functioning development team will play a critical role in the success of that effort.

In alignment with Miami University’s statement on Diversity and Inclusion, University Advancement is committed to and fully embraces the philosophy and belief that a diverse community is among an institution's greatest strengths. The Division of University Advancement is committed to creating an inclusive work environment where all people feel safe, valued, and respected. To view our full statement including our specific commitments, please visit our website: miamialum.org/DEI statement.

Manage the Student Calling Program

• Recruit, interview, hire, train, schedule, and directly supervise 5-7 student supervisors and 40-50 student callers.
• With support from the Director of Development, Annual Giving, create the job descriptions, training program, and manual for student supervisors and callers.
• Develop and implement creative employee recognition and incentive programs to retain and motivate callers, improve performance and increase productivity.
• In collaboration with the Director of Development, Annual Giving, create a comprehensive solicitation and stewardship strategy. This includes: establishing a calling calendar, determining calling segments and pools, managing data requests, developing calling scripts, follow-up emails, text messages and fulfillment letters.
• With support from the Director of Development, Annual Giving will establish goals for the overall program as well as individual segments.
• Measure performance of individual callers in order to increase their productivity and meet overall program goals.
• Collaborate with the Gift Processing Team and Advancement Services to ensure all reports are accurate and meeting the goals of the program.

Leadership Annual Giving - Personal Solicitation

• Create and implement a strategic and comprehensive focus around individual outreach and prospect management to increase annual giving and develop a strong pipeline of consistent donors capable of making gifts in the $1,000 - $50,000 range.
• Effect cultivation, solicitation, and stewardship calls to alumni and friends independently and occasionally with other staff, faculty, administrators and alumni volunteers.

Minimum Qualifications:            

• Bachelor’s degree; minimum of one year of related work experience (volunteer work may be counted towards this requirement).

Desired Qualifications:

• Work experience in a financial, fundraising or sales setting; experience in an educational setting.

Knowledge, Skills and Abilities:

• Outstanding communication skills; commitment to collaborative approach to fundraising; excellent organizational skills and attention to detail; and willingness to travel occasionally.